Young Learner Student Pack: MFL Courses

© InTuition Languages Ltd 2021-26

Before your course

Insurance

Your course fee includes specialist travel and course cancellation insurance. Full details are provided in your Confirmation Documents PDF.

Transfers

Transfers arranged by InTuition Languages are obligatory for all students aged under 16 who are not accompanied by a responsible adult (aged 18+) to and from their host tutor's home.

On arrival, we will arrange for your host tutor, a member of their family, or a taxi to meet you.

  • The driver will be waiting for you in the arrivals hall, holding a sign saying InTuition Languages and your name.
  • For your security, please check that (s)he has your name and accommodation address details.
  • If you cannot see your driver, you can contact them using the phone number provided in your transfer confirmation documents.
  • If you are unable to locate or contact your driver after 15 minutes, please call the 24-hour emergency number.
  • Do not take another taxi as we will be unable to refund the cost.

     If your travel arrangements change at the last minute (for example if you miss your flight or train), please contact us on the emergency number.

    Please make sure your homestay teacher has your mobile number before you begin your journey.

    Pre-arrival checklist 

    • Verify your identity using the link(s) sent to you in your Confirmation Documents (if applicable).
    • Contact your homestay teacher to introduce yourself arrange a convenient time for your Meet Your Tutor session.
    • Complete the Pre-Course Planner and Linguapop Level Test (for French, German, Spanish and Italian courses only) at least one week before your course starts. See your Confirmation Letter for more details.
    • Contact your host tutor to arrange a convenient time for your 30-minute Meet Your Tutor session.
    • Complete the Travel Details form to ensure your tutor knows when you will be arriving.
    • If they have not already done so, you must ask your parent / guardian to complete a Parental Consent Form for your stay

    Remember to bring:

    • Your Confirmation Documents.
    • EHIC card (if applicable)
    • Plug adapter for electronic devices
    • Clothing suitable for the season
    • Spending money (we recommend approximately £150 / €200 / $250 per week to cover the cost of excursions, shopping and socialising)
    • Your teacher will have materials and resources to teach you. You might like to bring a dictionary and a notepad for homework. Please bring your laptop/ tablet or iPad if you wish to access the internet.

    Pre-Course Planner 

    You can access your pre-course planner using the link provided in your Confirmation Documents or by visiting https://intuitionlang.com/pre-course-planner. Please provide as much information as possible, to help your host tutor begin planning your course.

    During your course

    What’s included on your InTuition Languages course

      • Your course fee includes all your meals, tuition and accompanied excursions or activities (as outlined in your confirmation documents). If you are aged 16+ and have not booked an arrival transfer, your fee also includes the cost of your teacher collecting you from their local railway station or bus stop.
      • Your course fee also includes all study materials.

      What to expect after you arrive

      • Before you arrive, your host tutor will have prepared an outline plan of study based on the information you provide in your Pre-Course Planner, your Linguapop Level Test (if applicable) and your Meet Your Tutor session. During your first lesson, they will discuss this plan with you and make any adjustments according to your requirements. they will also discuss the weekly lesson schedule with you.
      • Your homestay teacher and family are looking forward to your visit. They will want you to feel at home from the moment you arrive and will treat you as a member of the family. When you arrive, your teacher will discuss the family’s daily routine and ‘house rules’ with you. You are expected to follow the customs and schedule of your host family – they will let you know about mealtimes, weekly commitments and expectations of behaviour while you are staying in their home.
      • Remember to speak only in the language of study all the time, so that you are totally immersed in the language and culture. This way you will improve much faster.
      • It is your responsibility to keep your own bedroom and communal living spaces clean and tidy. Homestay families will provide a laundry service once a week.
      • All host families provide Wi-Fi internet for students’ use.
      • Some families will provide a house key, but this depends on each family’s house rules.
      • If there is anything you don’t understand or something you need, ask your homestay teacher. They will be very happy to help and want you to be comfortable at all times. We are always available to help with any questions, too.
      • Teachers will always go out of their way to be with students in their free time or to give them opportunities for activities, to keep them happy and interested. The family will discuss possible activities and things which you may want to do once you arrive at their home.
      • A key benefit of an InTuition Languages course is that the student participates in the life of their teacher and family after class. This means that you should not expect that every minute of the week will be pre-planned before the course. Playing a part in family life will include everyday activities, such as going shopping together, visiting friends or going on an outing. Each family is different and will offer different things.
      • There may be times you need to be independent as your host is also often the cook, house cleaner and shopper for the family, too! This time can be used for independent study and to do homework, which is an important part of the course.
      • Homestay teachers allow unaccompanied free time (where students are permitted outside the family home, unaccompanied, within set areas) according to their house rules. It is important that you respect any curfew and mealtimes if independent free time is permitted. If you are between 14 and 15 years old and your parent / guardian has not said that they are happy with you having independent free time on the Parental Consent Form, no unaccompanied free time will be allowed. If you are under 14 years old, unaccompanied free time is not allowed as standard.

      Student Code of Conduct

      To ensure that your course passes in the most enjoyable and productive way, we ask that you respect our Code of Conduct throughout your stay.

      • Take responsibility for your learning, motivation, security and safety
      • Show respect for your host tutor and their professional opinions
      • Recognise and keep to the house rules your host tutor sets
      • Appreciate the culture of the country you are staying in
      • Stick to agreed timings for lessons and excursions – don’t be late
      • Complete any homework that your host tutor may set for you
      • Speak to your host tutor or our head office team if you are in any way uncomfortable or unhappy
      • Discrimination of any kind will not be tolerated. Any behaviour which is considered discriminatory on any grounds can result in your course being terminated and you being asked to return home.

      Repeated breaches of any part of the Code of Conduct may result in students being asked to leave their course and return home early.

      Staying in touch

      We recommend that parents communicate with their child at set times, ideally early evening (mobile phones must be switched off during lessons!) We also recommend that students bring a laptop, tablet or smartphone for this purpose.

      If you have a problem… 

      • A member of our team will be allocated to look after you during your course. You will receive a text or WhatsApp message from them when you arrive at your homestay teacher's home. They will also phone you during the first few days of your stay with us. Your teacher will leave you in privacy, so that you can discuss any concerns or issues you may have with us directly.
      • If you are unhappy about anything, please discuss it first with your teacher - they will be very sympathetic. If this is difficult, please contact us directly.
      • If an issue can’t be solved, we are able to move you to a new homestay teacher, quickly and discreetly. During your course, you are welcome to discuss any issues with us directly. Unfortunately, we cannot process complaints after a course has finished, if the problem was not mentioned to us during the course itself. See our Complaints Procedure at https://intuitionlang.com/policies-and-procedures/ for more information.
      • Alexa Benson is our Designated Safeguarding Lead. If you are uncomfortable about something which has happened (something which has been been said or done) during your course, she is trained to deal with matters quickly, efficiently and discreetly. Call her on +44 7546 309501 at any time or email alexa@intuitionlang.com.

      Useful information

      We aim to provide a first-class service to all of our students. Please feel free to call us should you need any information or guidance that your host tutor cannot assist you with.

      Telephone Numbers

       

      Spain

      France

      Germany

      Italy

      Country code

      +34

      +33

      +49

      +39

      Emergency Services

      112

       

      Travel

       

      Spain

      France

      Germany

      Italy

      Rail

      http://www.renfe.com/EN/viajeros/index.html

      https://www.sncf.com/en

      https://www.bahn.de/en

      https://www.trenitalia.com/en/offers.html

      Driving

      IDP not required for visits under 12 months

      IDP not required for visits under 12 months

      IDP not required for visits under 6 months

      Visitors from outside the EEA / Switzerland/ UK require an IDP

      Alcohol and Tobacco 

       

      Spain

      France

      Germany

      Italy

      Alcohol

      Minimum age for purchase and consumption: 16

      Minimum age for purchase and consumption: 16

      Minimum age for purchase and consumption: 16

      Minimum age for purchase and consumption: 18

      Tobacco

      Minimum age for purchase and consumption: 18

      Minimum age for purchase and consumption: 18

      Minimum age for purchase and consumption: 18

      Minimum age for purchase and consumption: 18

      Smoking

      Prohibited indoors in public places

      Prohibited indoors in public places

      Prohibited indoors in public places

      Prohibited indoors in public places

      Your homestay teacher will not purchase alcohol or tobacco for you, or offer it to you, throughout your course.

      Healthcare

      Visitors to any EEA country / UK / Switzerland from elsewhere in the EEA / UK / Switzerland are covered by the European Health Insurance Card (EHIC) scheme. This covers the cost of emergency treatment in hospitals and clinics.

      Visitors from other countries are not generally entitled to free healthcare, including in emergencies.

      Electricity

      The standard electrical voltage in most European countries is 220 v A/C, 50HZ. A type C adapter plug and / or electric converter for appliances is required.

      After your course

      Transfers

      If you have arranged a transfer on departure, either your homestay teacher will drive you to the airport / station or we will arrange for a taxi to collect you from your homestay teacher's home.

      Your feedback

      We welcome your opinions! During your course, we will email you a feedback form to complete once your course has finished. Please take a few minutes of your time to share your experiences and feedback with us.

      Learning Record

      At the end of each week of the course, your teacher will complete a Learning Record which summarises the lessons, excursions and activities you have done that week. You will receive this by email. If you are unhappy with the record in any respect, please contact us directly.

      End of Course Report and Certificate

      During the week after you finish your course, we will email you an End of Course Report from your homestay teacher. The report provides you with a summary of what you studied, how much you progressed, and what you can do to keep improving your English in the future.

      We also email you a secure e-certificate which you can print or add to social media.

      Continuing your Studies

      All students can continue studying with an InTuition tutor after returning home with our online learning programme, InTuition Online Programme (IOP). As a home tuition student, you receive a 10% discount if you choose to continue your lessons online. Use the code provided in your Confirmation Letter to apply your discount.

      We are happy to provide advice on continuing your studies in the UK or other countries, should you decide that you would like to return for a further English language course or university studies. Please contact the Director at simon@intuitionlang.com with any queries.

      Policies and Terms & Conditions

      Our policies can be found on our website, at https://intuitionlang.com/about/policies-and-procedures

      For full terms and conditions of InTuition Languages Home Tuition programmes, please visit https://intuitionlang.com/terms-and-conditions