COVID-19 Book with Confidence Policy

Valid for courses booked before 28 February 2022

The policy replaces the relevant clauses in our standard Terms and Conditions for all new enrolments made before the date stated above.

  1. Flexibility

Students may cancel, defer or switch online their enrolment up to one day before the course start date, free of charge. Cancellations made less than one day before the course start date will incur a charge of 100% of the net total course fee, unless the cancellation is for health reasons (for example, the student is undergoing self-isolation in accordance with local public health regulations). Deferrals made within one day of the course start date will not incur a charge.

If students choose to switch online their enrolment, they will receive tuition from their allocated tutor according to our IOP prices and procedures.

  1. Accommodation Extensions

Please note: the below terms do not apply to students who are obliged to quarantine in their host tutor’s home on arrival. Quarantine is a blanket policy which is known to apply in advance.

Public health policy may require students to self-isolate for a period of time after they arrive at their host tutor’s home under certain circumstances. In these circumstances, extended accommodation will be provided free of charge for up to ten days, as required by the relevant policy.

Students may be required to show a negative COVID-19 test result before being allowed to return to their home country. Should a student test positive, extended accommodation will also be provided free of charge for up to ten days, as required.

  1. Social Distancing
Host tutors will apply common sense social distancing measures throughout students’ courses, to minimise any risk of virus transmission.