Adult Student Pack: MFL Courses
© InTuition Languages Ltd 2021-26
Before your course
It is a condition of enrolment that all students take out suitable travel insurance to provide cover throughout their course.
We are able to arrange specialist travel and course cancellation insurance, if requested. Please see https://intuitionlang.com/student-insurance for more information.
Transfers
If you have arranged a transfer on arrival, we will arrange for your homestay teacher, a member of their family, or a taxi to meet you.
- The driver will be waiting for you in the arrivals hall, holding a sign saying InTuition Languages and your name.
- For your security, please check that (s)he has your name and accommodation address details.
- If you cannot see your driver, you can contact them using the phone number provided in your transfer confirmation documents.
- If you are unable to locate or contact your driver after 15 minutes, please call the 24-hour InTuition Languages emergency number: +44 207 033 2390.
- Do not take another taxi as we will be unable to refund the cost.
If your travel arrangements change at the last minute (for example if you miss your flight or train), please contact us on the emergency number above.
Pre-arrival checklist
- Verify your identity using the link(s) provided in your Confirmation Documents (if applicable).
- Contact your tutor to introduce yourself arrange a convenient time for your Meet Your Tutor session.
- Complete the Pre-Course Planner and Linguapop Level Test (French, German, Spanish and Italian courses only) at least one week before your course starts. See your Confirmation Documents for more details.
- Complete the Travel Details form to ensure your tutor knows when you will be arriving.
Remember to bring:
- Your Confirmation Documents
- EHIC card (if applicable)
- Plug adapter for electronic devices
- Clothing suitable for the season
- Spending money (we recommend approximately £150 / €200 / $250 per week to cover the cost of excursions, shopping and socialising)
- Your teacher will have materials and resources to teach you. You might like to bring a dictionary and a notepad for homework. Please bring your laptop/ tablet or iPad if you wish to access the internet.
Pre-Course Planner
You can access your pre-course planner using the link provided in your Confirmation Letter or by visiting https://intuitionlang.com/pre-course-planner. Please provide as much information as possible, to help your host tutor begin planning your course.
During your course
What’s included on your InTuition Languages course
- Your course fee includes all your meals, tuition and your homestay teacher’s time for the agreed number of accompanied excursions per week. If you do not book an arrival transfer, your fee also includes the cost of your teacher collecting you from their local railway station or bus stop.
- Your course fee does not cover the cost of excursions. Your homestay teacher will suggest potential excursions, including both those free of charge and those with a fee. If you would like your teacher (or another family member) to accompany you on an excursion with a fee, you are expected to pay all expenses for both yourself and them. The cost of excursions varies by location – please see your teacher’s profile for more detailed information.
What to expect after you arrive
- Before you arrive, your homestay teacher will have prepared an outline plan of study based on the information you provide in your Pre-Course Planner and your Meet Your Tutor session. During your first lesson, they will discuss this plan with you and make any adjustments according to your requirements. they will also discuss the weekly lesson schedule with you.
- Your homestay teacher and family are looking forward to your visit. They will want you to feel at home from the moment you arrive and will treat you as a member of the family. When you arrive, your teacher will discuss the family’s daily routine and ‘house rules’ with you. You are expected to follow the customs and schedule of your host family – they will let you know about mealtimes, weekly commitments and expectations of behaviour while you are staying in their home.
- Remember to speak only in the language of study all the time, so that you are totally immersed in the language and culture. This way you will improve much faster.
- It is your responsibility to keep your own bedroom and communal living spaces clean and tidy. Host families will provide a laundry service once a week.
- All host families provide Wi-Fi internet for students’ use.
- Some families will provide a house key, but this depends on each family’s house rules.
- If there is anything you don’t understand or something you need, ask your host family. They will be very happy to help and want you to be comfortable at all times. We are always available to help with any questions, too.
Student Code of Conduct
To ensure that your course passes in the most enjoyable and productive way, we ask that you respect our Code of Conduct throughout your stay.
- Take responsibility for your learning, motivation, security and safety
- Show respect for your host tutor and their professional opinions
- Recognise and keep to the house rules your host tutor sets
- Appreciate the culture of the country you are staying in
- Stick to agreed timings for lessons and excursions – don’t be late
- Complete any homework that your host tutor may set for you
- Speak to your host tutor or our head office team if you are in any way uncomfortable or unhappy
- Discrimination of any kind will not be tolerated. Any behaviour which is considered discriminatory on any grounds can result in your course being terminated and you being asked to return home.
Repeated breaches of any part of the Code of Conduct may result in students being asked to leave their course and return home early.
If you have a problem…
- A member of our team will be allocated to look after you during your course. You will receive a text or WhatsApp message from them when you arrive at your homestay teacher's home. They will also phone you during the first few days of your stay with us. Your teacher will leave you in privacy, so that you can discuss any concerns or issues you may have with us directly.
- If you are unhappy about anything, please discuss it first with your teacher - they will be very sympathetic. If this is difficult, please contact us directly.
- If an issue can’t be solved, we are able to move you to a new homestay teacher, quickly and discreetly. During your course, you are welcome to discuss any issues with us directly. Unfortunately, we cannot process complaints after a course has finished, if the problem was not mentioned to us during the course itself. See our Complaints Procedure at https://intuitionlang.com/policies-and-procedures/ for more information.
- Alexa Benson is our Designated Safeguarding Lead. If you are uncomfortable about something which has happened (something which has been been said or done) during your course, she is trained to deal with matters quickly, efficiently and discreetly. Call her on +44 7546 309501 at any time or email alexa@intuitionlang.com.
Useful information
We aim to provide a first-class service to all of our students. Please feel free to call us should you need any information or guidance that your teacher cannot assist you with.
Telephone Numbers
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Spain |
France |
Germany |
Italy |
|
Country code |
+34 |
+33 |
+49 |
+39 |
|
Emergency Services |
112 |
|||
Travel
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|
Spain |
France |
Germany |
Italy |
|
Rail |
||||
|
Driving |
IDP not required for visits under 12 months |
IDP not required for visits under 12 months |
IDP not required for visits under 6 months |
Visitors from outside the EEA, UK or Switzerland require an IDP |
Alcohol and Tobacco
|
|
Spain |
France |
Germany |
Italy |
|
Alcohol |
Minimum age for purchase and consumption: 16 |
Minimum age for purchase and consumption: 16 |
Minimum age for purchase and consumption: 16 |
Minimum age for purchase and consumption: 18 |
|
Tobacco |
Minimum age for purchase and consumption: 18 |
Minimum age for purchase and consumption: 18 |
Minimum age for purchase and consumption: 18 |
Minimum age for purchase and consumption: 18 |
|
Smoking |
Prohibited indoors in public places |
Prohibited indoors in public places |
Prohibited indoors in public places |
Prohibited indoors in public places |
Healthcare
Visitors to the EEA / UK / Switzerland who are EEA / Swiss nationals, or UK nationals, are covered by the European Health Insurance Card (EHIC) scheme. This covers the cost of emergency treatment in hospitals and clinics.
Visitors from outside the EEA / Switzerland / UK must cover all healthcare costs independently.
Electricity
The standard electrical voltage in France, Spain, Germany and Italy is 220 v A/C, 50HZ. A type C adapter plug and / or electric converter for appliances is required.
After your course
Transfers
If you have arranged a transfer on departure, either your host tutor will drive you to the airport / station or we will arrange for a taxi to collect you from your host tutor’s home.
Your feedback
We welcome your opinions! During your course, we will email you a feedback form to complete once your course has finished. Please take a few minutes of your time to share your experiences and feedback with us.
Learning Record
At the end of each week of the course, your teacher will complete a Learning Record which summarises the lessons, excursions and activities you have done that week. You will receive this by email. If you are unhappy with the record in any respect, please contact us directly.
End of Course Report and Certificate
During the week after you finish your course, we will email you an End of Course Report from your host tutor. The report provides you with a summary of what you studied, how much you progressed, and what you can do to keep improving your English in the future.
We also email you a secure e-certificate which you can print or add to social media.
Continuing your Studies
All students can continue studying with an InTuition tutor after returning home with our online learning programme, InTuition Online Programme (IOP). As a home tuition student, you receive a 10% discount if you choose to continue your lessons online. Use the code provided in your Confirmation Documents to apply your discount.
We are happy to provide advice on continuing your studies in the UK or other countries, should you decide that you would like to return for a further English language course or university studies. Please contact the Director at simon@intuitionlang.com with any queries.
Policies and Terms & Conditions
Our policies can be found on our website, at www.intuitionlang.com/policies-and-procedures
For full terms and conditions of InTuition Languages Home Tuition programmes, please visit https://intuitionlang.com/terms-and-conditions