HRH The Duke of Edinburgh, ESU English Language Book Award

Barry Tomalin, our Director of Cultural Training has been awarded a prestigious English Speaking Union Award for 2009. The award recognises work which has contributed most to the understanding of the English language. Published by Macmillan, Barry Tomalin's book entitled International English for Call Centres bridges the gap between Indian English and British varieties. It aims to help outsourcing companies hit performance expectations. Barry will receive his award from the Duke of Edinburgh on November 12th 2009.

